Distributors of quality kitchen products to the retail trade
FastPhone 01784 247494 Freefax 0800 371625 Email

Privacy Policy

Who are we

At Sinks & Things Ltd we gather and process your information in accordance with this privacy policy and in compliance with the relevant data protection regulation and law. This privacy policy provides you with the necessary information regarding your rights and obligations, and explains how, why and when we collect and process your data.

Our registered office is at Unit 17, Shield Road, Ashford, Middlesex, TW15 1AU, and we are a company registered in England under company number 2283486.


Information that we collect

We process your information to meet our legal, statutory and contractual obligations. We will never collect any unnecessary data from you and do not process your information in any way, other than those already specified in this notice.

The data that we may collect from you is: -

  • Name, company details, job title and contact information including email address and other contact details provided
  • Demographic information such as postcode
  • Any information that you submit as a result of purchases and transaction data or subscribing to Sinks &Things newsletters and communication.
  • Any other details and information that you choose to submit to us

We collect information in the ways below: -

  • A/C application form completed and submitted to us
  • Details you have entered into our website
  • Public Registers such as Companies House
  • Credit Reference Agencies

Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.


How we use Your data

We take your privacy very seriously and will never disclose, share or sell your data without your consent, unless required to do so by law. We only retain your data for as long as is necessary and for the purposes specified in this notice.
The purposes and reasons for processing your data are detailed below: -

  • We collect your data in the performance of a contract or to provide a service appropriate to the relationship we hold with you.
  • We collect and store your data as part of our legal obligation for business accounting and tax purposes


Your Rights

You have the right to access any information that we process about you and to request information about: -

  • What data we hold about you
  • The purposes of the processing
  • The categories of data concerned
  • The recipients to whom the data has/will be disclosed
  • How long we intend to store your data for
  • If we did not collect the data directly from you, information about the source

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to update/correct it as quickly as possible unless there is a valid reason for not doing so, at which point you will be notified.

You also have the right to request erasure of your data or to restrict processing in accordance with data protection laws, as well as to object to any direct marketing from us.

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the relevant request. This is to ensure that your data is protected and kept secure.


Sharing and Disclosing Your Information

We do not share or disclose any of your information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. We use a range of third parties to provide services and business functions, however all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy policy, our data retention policy, the data protection laws and any other appropriate confidentiality and security measures.


Safeguarding Measures

We take your privacy seriously and we take every reasonable measure and precaution to protect and secure your data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place.


Consequences of not providing Your data

You are not obligated to provide your information to us, however as this information is required for us to continue to conduct the appropriate business relationship with you we may not be able to provide this without it.


How long do we keep Your data

We will retain information for as long as is necessary and we have review and retention policies in place to meet these obligations. We are required under UK tax law to keep your basic data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed.


Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over those others website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy. You should exercise caution and look at the privacy policy applicable to the website in question.


Lodging a Complaint

We only process your information in compliance with this privacy policy and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your data or are unsatisfied with how we have handled your information, in the first instance you should contact our nominated Data Protection Officer, Rebecca Silva, .

If you are still not satisfied with the way we have handled your information you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).